Privacy Policy

Privacy Policy

At FR8WISE, we are committed to protecting your personal information and privacy, both online and offline. We respect your confidentiality and strictly adhere to the Australian Privacy Principles. Please read the following Privacy Policy carefully.

1. Our Commitment to Privacy

FR8WISE values your privacy and is dedicated to safeguarding your personal information. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy outlines how we collect, use, and protect your personal data.

2. Collection of Personal Information

We collect personal information that you provide directly to us, including but not limited to your name, phone number, email address, and business details. This may occur when you contact us, make inquiries, subscribe to our services, or engage in business with us.

We may also collect information from third parties or publicly available sources where relevant to our services.

3. How We Use Your Information

FR8WISE uses your personal information to:

• Provide services and support
• Communicate updates and promotional offers
• Improve our website and customer experience
• Comply with legal and regulatory obligations
• We may contact you via email, phone, SMS, or mail.

4. Disclosure of Your Information

We may share your personal information with trusted third parties, including:

• Employees, contractors, and business partners
• Service providers involved in delivering our services
• Legal, regulatory, or government authorities when required
• If your information is transferred outside Australia, we ensure that appropriate safeguards are in place.

5. Security of Your Information

We take reasonable steps to protect your personal information from misuse, unauthorised access, and loss. However, data transmission over the internet is not entirely secure, and you provide information at your own risk.

6. Accessing and Updating Your Information

You have the right to request access to your personal information. If you believe the information we hold is incorrect or outdated, please contact us at contact@fr8wise.com.au.

7. Complaints and Concerns

If you have concerns about our handling of your personal information, please contact us at contact@fr8wise.com.au. We will respond promptly and work to resolve your concerns.

8. Changes to This Policy

FR8WISE may update this Privacy Policy as needed. Any changes will be posted on our website and take effect immediately.

9. Website and Cookies

Our website may collect usage data such as browser type and visitor behaviour. We use cookies to improve user experience. You can disable cookies via your browser settings, but this may affect website functionality.

Our website may also contain links to third-party sites. We are not responsible for their privacy practices and recommend reviewing their policies before providing personal information.

For any inquiries regarding this Privacy Policy, please contact us at contact@fr8wise.com.au.